A Welsh Assembly Government funded programme offering key skills and basic skills qualifications, work taster placements and job search skills/techniques for the Retail and Customer Service sector. Learners aged between 16 & 60, are assigned a mentor to plan support and review their training/employment goals

Hours of attendance are 9-4 Monday-Friday with 1 hour for lunch, maximum 40 hrs per week in placement

There are six key skills, each of which are available at level 1-4 which are:

• Communication
• Working with others
• Improve own learning and performance
• Problem solving
• Application of number(not in combined learning pack)
• Information Technology(not in combined learning pack)

These are assessed through a portfolio of work by the training provider, then externally verified by OCR. Following successful paid employment, clients could then be eligible for a Foundation Modern Apprenticeship.

We also offer City & Guilds learning and accreditation in improving basic skills (reading, writing and maths)